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What is simPATI Entertainment starter pack? drop-down

simPATI Entertainment starter pack is a Telkomsel prepaid card that offers data and digital values.

When is simPATI Entertainment available? drop-down

This starter pack is available starting on December 12^th, 2018.

How to check simPATI credit? drop-down

Check your simPATI credit by pressing UMB code *800#, press "Call/Dial" and your credit balance & active period will be displayed. You can also check the available simPATI credit on the MyTelkomsel App.

Where do I buy simPATI Entertainment? drop-down

You can buy it at GraPARI and the nearest outlets.

How do I register simPATI Entertainment prepaid number? drop-down

Simply type REG<space>NIK#Family Card Number# and send via SMS to 4444.
E.g.: REG 1234567890123456#3201060401130027# send to 4444.

What values can I enjoy by using simPATI Entertainment? drop-down

Credit balance worth Rp 5,000 that can be used for all telecommunication services.
300MB data quota is valid on all networks across Indonesia for 30 days.
Get free 30-days content services such as 2GB MAXstream quota, VIU premium access, LangitMusik premium access, ring back tone, ShellFire gift code dan Free Fire game item.

How do I get the simPATI Entertainment 300MB data quota? drop-down

You will automatically receive the 300MB quota after you successfully activated the starter pack.

What are the terms and conditions for simPATI Entertainment 300MB data quota? drop-down

You will automatically receive the 300MB quota after you successfully activated the starter pack, and it will be valid for 30 days.
The data quota can be used on all Telkomsel networks across Indonesia.
You can check your remaining data quota via MyTelkomsel App.
After you ran out of data quota, you will be charged with the normal basic tariff.
The data quota and the validity period cannot be accumulated with other packages.

How do I get simPATI Entertainment content services? drop-down

You can enjoy the content services by activating the number via MyTelkomsel App.

What are the terms and conditions for simPATI Entertainment content services? drop-down

The content services can be activated via MyTelkomsel App and will be valid for 30 days.
These content services can only be obtained once in 30 days after you successfully registered your number.
MAXstream quota can be used to access MAXstream, beIN SPORTS CONNECT, KlikFilm, Nickelodeon Play, and VIU including access to all MAXstream live channels (except Cartoon Network).
MAXstream quota does not include beIN SPORTS CONNECT, KlikFilm, Nickelodeon Play, and VIU subscription.
After the MAXstream quota has been all used up, other internet quotas will be used or you will be charged with a normal internet basic tariff.

Can the benefits of simPATI Entertainment be obtained multiple times? drop-down

No, all the benefits can only be obtained once within 30 days after the starter pack is active.

Is there a minimum amount of credit balance I should have to enjoy simPATI Entertainment values? drop-down

No, you can enjoy the whole value without a minimum amount of credit balance.

How do I activate simPATI Entertainment digital package? drop-down

Download and open MyTelkomsel App.
Log in using your simPATI Entertainment number.
Submit your personal information.
Click 'menu' button.
Choose 'hot offer' button.
Choose simPATI Entertainment package.
Click 'buy' button.
Choose the payment method.
Your activation process is successful.

How do I use MAXstream quota? drop-down

Download and install MAXstream app.
Click 'menu' and log in.
Enter your phone number.
Input your OTP number.

How do I enjoy LangitMusik premium service? drop-down

Activate simPATI Entertainment package.
You will receive an SMS notification that you are successfully subscribed to LangitMusik premium.
You will also receive your login password via SMS.
Download and install LangitMusik app.
Open the LangitMusik app and click the menu on the upper left.
Click the 'login/register' menu, input the ID and password you received via SMS.
You can check your detailed premium status via the main 'menu' button and the 'subscription' menu.

How do I enjoy free ringback tone (NSP) service? drop-down

Activate simPATI Entertainment package.
You will receive an SMS notification that you have received a ringback tone (NSP) service.
You can access, add and delete the ringback tone via *121*54#.

How do I redeem ShellFire gift code? drop-down

Activate simPATI Entertainment package.
You will receive the gift code via SMS.
Download and login to the ShellFire app.
Start playing.
Click the 'setting' menu.
Choose the 'gift code' menu.
Enter your gift code and confirm it.
Click 'OK' to get the rewards.
Back to the main menu, and click the 'bag' menu to claim your reward.

How do I get and redeem Free Fire item code? drop-down

After successfully activated simPATI Entertainment, you will receive the voucher code via SMS.
You will be directed to the Dunia Games website via the link on the SMS to redeem the voucher.
Log in, enter your simPATI Entertainment number and OTP code.
You will receive the item code via SMS.
Download and install the Free Fire app.
Open and log in to the app.
Leave the app.
Access the Free Fire code redemption website on me/freefire.
Enter your item code and confirm it.
Go back to the app, check your inbox to claim the item.

How do I check my quota? drop-down

You can check your data and MAXstream quota through MyTelkomsel App or by dialing *888*12#.

How do I extend simPATI card active period? drop-down

To extend the active period of simPATI card, you can top up your credit balance or buy data packages.

The activities that can be carried out to extend the active period of your simPATI card are:

Data Package Purchase
- All package purchases will extend the active period, based on the validity period of the package.
- Purchasing a package during the grace period will change the card to an active card, and the active period will adjust to the validity period of the package.
- Package purchases from all purchase channels (such as GoPay, OVO, LinkAja, Virtual Assistant, credit card, etc.) will change the grace period to be active, and the active period will adjust to the validity period of the package.

Get the Gift Package
- If the number receives a certain package (gift package), the card's active period will be extended according to the validity period of the package.
- Packages received during the grace period will change to an active period according to the validity period of the package.

The use of data/voice/SMS quota during the grace period will not change the active period.

How long will the active period of simPATI be extended after I top-up credit or buy data package? drop-down

The active period of the simPATI card will be extended by topping up credit or buying data package with a certain value, whether in an active period or grace period, as well as certain data usage, with the following details:

Credit Top-up

Credit Denomination	Active Period
Rp5,000	7 days
Rp10,000	15 days
Rp15,000	20 days
Rp20,000	30 days
Rp25,000	30 days
Rp50,000	45 days
Rp100,000	60 days
Rp150,000	120 days
Rp200,000	150 days
Rp300,000	180 days
Rp500,000	240 days
Rp1,000,000	330 days

Data Package Purchase

Quota	Active Period
0.5GB – 1.5GB	3 days
1GB – 2.5GB	5 days
1.5GB – 3.5GB	7 days
4GB	30 days
10GB	30 days
14GB	30 days

Terms & Conditions drop-down

General Terms & Conditions:

By using simPATI SIM card, you are agreeing to Telkomsel service's terms and conditions that are subject to change at any time.
Telkomsel has the right to change these terms and conditions at any time, with prior notice through mass media or Telkomsel's official website (www.telkomsel.com).
Telkomsel has the right to stop the whole service or partially, including blocking the simPATI user, if the user allegedly uses simPATI for activities prohibited by the law and Telkomsel's terms and conditions, or due to a request from an authorized party.
The registration of simPATI SIM card has to be done correctly. If the registration is done incorrectly or does not follow the rules, Telkomsel has the right to deactivate the simPATI number and all of its services.
PIN & PUK: Please use your private PIN to protect your privacy. Activate your PIN by entering Standard PIN (1234), and change it with your new personal PIN by contacting 04[Standard PIN][NEW PIN][NEW PIN]#. If you enter the incorrect PIN three times, your simPATI number will be blocked. To unblock it, you have to enter PUK (PIN Unblocking Key) number. You can get a PUK number by calling Telkomsel's Customer Service.
You can view the complete terms and conditions by downloading them here.

Terms & Conditions for Using 300MB Data from simPATI Entertainment Starter Pack:

The quota will be automatically added once you have activated and registered your simPATI Entertainment number.
The quota can be used in all networks (3G/4G) in Indonesia.
You can check your quota using MyTelkomsel App.
If you ran out of package quota, the normal basic tariff will be applied.
300MB quota and the validity period cannot be accumulated.

Terms & Conditions for Using Digital Entertainment from simPATI Entertainment Starter Pack:

Digital content/entertainment services can be activated using MyTelkomsel App, and valid for 30 days.
Digital content/entertainment services can be enjoyed only once after a successful registration.
MAXstream quota can be used to access MAXstream, beIN SPORT CONNECT, KlikFilm, Nickelodeon Play, and VIU, including live-channel access on MAXstream.
MAXstream is not available for beIN SPORT CONNECT, KlikFilm, Nickelodeon Play, dan VIU subscription.
After you ran out of the MAXstream quota, you will be charged using regular internet quota or using normal basic tariffs.

Self Service for Internet Activation and Deactivation

You can activate or deactivate your internet by accessing the following codes from your smartphone:

*363*213# for internet activation
*363*212# for internet deactivation

Please make sure you always restart your mobile phone after accessing one of those codes. This internet activation or deactivation process will not affect your internet package.

Check your balance and validity information drop-down

Explore voice and SMS package drop-down

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